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Though known for its streaming devices, Roku has also recently added a line of smart home products, such as security cameras that feed seamlessly into your television. While the expansion is somewhat enticing, there are a few streaming features I wish Roku would examine before adding flashy smart cameras.
1Search Consistency
Yes,Roku might have a compelling smart home security system, but as a leading streamer, it still has some work to do in terms of basic functionality. And the search function is one feature that could use some TLC from Roku.
A finicky search function is nothing new for Roku, though user issues have not always been the same. One glitch involves the streaming device failing to pull up any results, even when the requested content exists. Regardless of what keywords you use, Roku will give you the same message:No search results.
For others, the search option disappears altogether. In some cases, this is due to regional restrictions, but US users have reported the same snag. Solutions include executing a system restart or plugging a Roku device into wall power instead of TV power, but these fixes have varied results.
Personally, my Roku search function is plagued by inconsistent entry points into a series. For example, when I play a new TV show directly from a Roku search, I end up in episode eight instead of episode one. Roku presents the show page, with a button to “Play on [respective streaming app],” dropping you straight into an episode.
There’s no way to see that you’ve started streaming the wrong episode until you hit pause. More than once, I’ve cursed Roku for spoilers I’ve been exposed to because of this issue.
Until Roku fixes these glitches, I’ll continue to use a separate device to search for titles, along with their associated streaming apps. A more functional search capability on Roku would certainly cut out those extra steps.
2An Internet Browser
The function—or lack thereof—that Roku users have the most gripes with is a nonexistent web browser. While competing smart TVs from Amazon to Samsung all have native browsers for perusing the web on the big screen, Roku does not. Why?Roku Supportdoesn’t explain beyond the confirmation that Roku “does not provide the ability to browse the internet on your television.”
There is a workaround. If youscreen mirror or cast to a Roku, you can freely roam the web on a personal computer or phone, tossing it to your Roku to display on a larger scale. However, when you mirror, you expose not only your web browser, but your entire screen. For this reason, screen mirroring doesn’t work in every situation.
Instead of a workaround, Roku could introduce a native browser. I suppose this is a licensing issue, where having a web browser opens up the possibility of accessing a streaming service that doesn’t license its app with Roku. But you can already work around this by casting your screen. So what’s the harm?
A streaming platform might not be able to please everyone, but it can (and I’d argue, should) iron out its basic issues before expanding into a new market. There are plenty of things I love about Roku, and I was excited toupgrade to the new Roku Ultra, given its impressive 4K specs. However, I’m less inclined to jump at Roku’s new smart home products unless some of these streaming shortcomings are addressed.
