Rideshare services like Lyft and Uber offer a convenient way of requesting rides on yourbudget-friendly phone. Using the app is much easier than trying to hail a cab. However, you may need to contact Lyft customer service if you have a problem with the fare, lost an item in the car, or face any technical issues. We show you how to contact customer support through the app, website, and other outlets.
Contact Lyft via the app
The simplest way to contact Lyft customer support is through their mobile app.
Using the app to contact Lyft doesn’t put you in touch with a human, but someone on their support team will see your problem. Whether they respond to it or not is another issue.
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Get in touch if you’ve had an issue with your ride
Contact Lyft via their website
If you don’t want to use your phone, contact Lyft through its online help desk.
This method is almost identical to contacting Lyft through their app. The website has no human point of contact, but it puts your complaint in a queue.
Contact Lyft via social media
Like every other tech company, Lyft has a robust presence on allmajor social media networks. You can contact them via Facebook, Twitter, Instagram, and LinkedIn. Reaching out this way may not increase your chances of resolving your issue faster. However, the calculated empathy of a social media manager will assuage you while someone behind the scenes tries to resolve your problem.
Send them a letter
It isn’t the most effective means of communicating with Lyft, but it’s an option you’re able to pursue.
Lyft, Inc.
185 Berry St., Suite 5000
San Francisco, California 94107
United States
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Call Lyft’s emergency hotline
The Lyft emergency hotline isn’t tech support, customer support, or a call center. you’re able to use this Lyft phone number if you’re in an accident or worried about your safety. If you’re in a situation like this, call (844)-554-1297.
Alternatively, whether you are a Lyft rider or using the Lyft driver app, you can contact ADT from your app. ADT attempts to contact you when you activate the alert from your phone. If they are unsuccessful, or you use the Call 911 silently option, they contact the police and share your location.
Another way to get emergency help is toset up Emergency SOS on your Android phone. When you’re involved in a crash or feel unsafe, press the power button a few times to call your emergency contact.
Get support when you need it
Although it’s frustrating that Lyft doesn’t provide support for live chat, the app monitors your ride to ensure you’re safe. It messages you to check whether you’re okay if it suspects anything unusual. However, you can submit complaints to Lyft if you experience common problems like lost phones, safety incidents, or other issues with your ride.
Smartphones have many safety features to ensure that you receivequick medical carein case of emergencies. It’s a good idea to activate emergency SOS on your Android phone. you may also set upemergency callson Alexa in case there’s an accident at home.
