How to Fix the Windows Update Troubleshooter Stuck on “Resolving Problems”
Sometimes, the Windows Update Troubleshooter gets stuck while diagnosing and resolving problems. A slow or unstable internet connection, a stuck application, outdated drivers, or corrupt system files could cause this error.
But, it is not difficult to get the Windows Update Troubleshooter working again—as you will discover by exploring the following fixes.
1. Restart Your Computer
You may have rebooted your phone at times to fix some lags and stuck applications. And you probably know that restarting your Windows PC works in the same way—it can fix issues like an unresponsive app and glitches too.
When you restart your PC, the system shuts down temporarily and then turns on again. The RAM is cleaned up and refreshed, and so is the processor cache. So when your PC reboots, you will get a clean start all over again.
Restarting your PC should be the first thing you do when the Windows Update Troubleshooter gets stuck on a “resolving problems” loop.
Then try running the Windows Update Troubleshooter to see if it works.
2. Clear the DNS Cache
When you run the Windows Update Troubleshooter, it checks for Windows update issues, diagnoses, and resolves problems, resets Windows Update components, clears temporary files, and more. To do all this, it needs a stable internet connection.
Often the Windows Update Troubleshooter malfunctions due to an unstable internet connection caused by an outdated or corrupt DNS (Domain Name System) cache.
The DNS cache uses stored information like IP addresses and DNS Records to load websites and pages faster. However, the DNS cache can get corrupted.
But you can clear or flush the DNS cache to resolve security and internet connectivity issues. Check outhow to flush the DNS cache on Windowsfor more information on how to do this.
If the process is successful, you will get the confirmation message of the DNS Resolver Cache being successfully flushed. Now try running the Windows Update Troubleshooter.
3. Restart Windows Cryptographic Services
At times, an erratic or stopped Windows Cryptographic Services can cause problems in the smooth running of the Windows Update Troubleshooter.
Cryptographic Services is an inbuilt Windows feature that provides encryption, decryption, and verification services. If it doesn’t work properly, Windows Update Troubleshooter may also malfunction.
To fix this, it’s possible to try restarting Cryptographic Services.
Now close Services and try running the Windows Update Troubleshooter again.
4. Run System File Checker and DISM Command
The Windows Update Troubleshooter can also get stuck in a loop if system files have gotten corrupted. Fortunately, you can resolve this issue by running the SFC scan. It scans, repairs, and replaces these damaged files automatically.
Sometimes you may experience that the SFC is not working properly. To overcome that, you should run the DISM command that will service and repair Windows images.
you could quickly learn how to run the SFC and DISM, and also explore how they work. Check out our piece on thedifferences between CHKDSK, SFC, and DISMfor the full low-down.
After these scans finish running, try running the Windows Update Troubleshooter again.
5. Update System Drivers
Computer drivers enable Windows and its components to communicate and function efficiently. So it’s good for you toknow what drivers are and why you should keep them updated.
If you’re regularly keeping your Windows PC updated, the drivers your system needs would automatically be getting installed with the updates.
But since the working of the Windows Update Troubleshooter may be affected by outdated or corrupt drivers, it’s best if you check for driver updates and install them manually.
After you’ve updated the drivers, try running the Windows Troubleshooter and see if it works properly.
6. Configure Troubleshooting in Group Policy Editor
The Windows Update Troubleshooter may be stuck if the troubleshooting service is disabled in the Group Policy Editor.
If you’re using Windows 10 Pro or Windows 11 Pro editions, you can try tweaking the Scripted Diagnostics policy in Troubleshooting and Diagnostics in the Group Policy Editor.
Though it’s not available on Windows Home, you can stillaccess the Group Policy Editor by enabling it.
To edit and enable the Scripted Diagnostics policy:
Now close the Group Policy Editor and run the Windows Update Troubleshooter.
Get the Windows Update Troubleshooter Working Again to Fix Update Errors
It’s important to have the Windows Update Troubleshooter running fine. Try the above fixes if it ever gets stuck or stops working. And ensure you can install essential updates to enjoy a smooth and secure Windows experience.
You can also know more about security updates and why it makes sense to install them quickly.
You shouldn’t click “remind me later” on update notifications forever. We examine why it’s so important to install security updates quickly.
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