The Phone Link (formerly Your Phone) app enables users to integrate Android smartphones with Windows PCs. However, users can’t utilize that app when it doesn’t work. Some users have reported on support forums they need to fix Phone Link not launching in Windows.

So, if your Phone Link app doesn’t open properly in Windows 11, try applying these potential resolutions to kick-start it.

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1. Run the Windows Store App Troubleshooter

The Windows Store App troubleshooter exists to resolve issues that stop apps from starting properly. So, that troubleshooter could help some, but not necessarily all, users fix Phone Link when it’s not working. Nevertheless, you should try it first when encountering app issues.

These are the steps for running the app troubleshooter in Windows 11:

A laptop and mobile phone

Issues arise more regularly for outdated app versions. So, users must ensure they have the latest Phone Link version installed. You can update that app via Microsoft Store in the following steps:

TheRepairandResetoptions have helped some users fix the Phone Link app not working. Those are two troubleshooting options available for almost all UWP apps in Settings. So, select theResetoption for the Phone Link app, as covered in our guide toresetting apps in Windows 11/10. Also, click theRepairbutton for the app just above itsResetoption.

4. Make Sure Your Phone Is Allowed to Run in Background

Phone Link can’t fully operate when it’s not allowed to run in the background. So, make sure you have background app permissions set to always for Phone Link. This is how you can set that app to always run in the background via Settings:

5. Turn Off Battery Saver Mode

Windows 11 has a battery saver mode for laptops that restricts background app activity when enabled. That feature can hamper Phone Link from running in the background, so disabling that mode could feasibly fix Phone Link not working for some users. it’s possible to turn off the battery-saver mode in Windows 11 by following these steps:

We also recommend keeping your laptop plugged in before you try to launch Phone Link. That will ensure the battery-saver mode never automatically starts when the battery drops below 20 percent.

The Windows Store Apps' Run option

6. Enable Data Sharing Across Linked Devices

Phone Link is an app for which data sharing is important. Data sharing for linked devices needs to be enabled for Phone Link to work. you could allow sharing across devices for that app like this:

7. Turn Off Third-Party Anti-Virus Apps

If you’ve installed a third-party anti-virus utility on your PC, that software might be blocking the Phone Link app syncing with your mobile device. It’s not entirely unusual for anti-virus tools to stop legitimate apps from starting properly by wrongly identifying them to be malware (otherwise known as false positives). That’s why many anti-virus apps incorporate exclusion lists for software.

To check if your anti-virus software is causing any Phone Link issues, temporarily disable its shield. You’ll probably find an option for turning off your anti-virus tool’s shield on its context menu. Click your anti-virus tool’s system tray icon with the right mouse button to select an option for turning off its shield. Then check if Phone Link works any better with your anti-virus switched off.

The Windows Store Apps troubleshooter

If that resolves the issue, add Phone Link to your anti-virus app’s exclusion list. Alternatively, uninstall the anti-virus software to ensure it can’t interfere with the app. The pre-installed Windows Security appa goodient replacement.

Reinstalling Phone Link will repair that app’s files if any are corrupted or missing. However, theUninstalloption for Phone Link is usually greyed out in Settings. You’ll need to uninstall Phone Link with a PowerShell command instead. Uninstall and reinstall Phone Link in Windows 11 as follows:

Phone Link is a good app for integrating mobiles with Windows PCs when it works. Although not guaranteed, the potential solutions above will address many of the causes for Phone Link not working in Windows. If they’re not enough, try clearing the cache, enabling notifications, and disabling battery optimization on the mobile that includes your Android Phone Link companion app.

Want to connect your Android phone to your Windows PC? Windows Phone Link will let you do that and more.

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