How to Fix the “Device is Unreachable” Error 0x80070141 on Windows

Error 0x80070141 arises for some users when they attempt to transfer image or video files from iPhones to Windows PCs via USB cables. The error 0x80070141 message says, “An unexpected error is keeping you from copying the file… the device is unreachable.” Users can’t directly copy images or videos from their mobiles to Windows computers.

When users can’t transfer files from mobiles to PCs, they can’t view and edit them on Windows PCs. Do you need to fix error 0x80070141 on your PC? If yes, this is how to resolve the 0x80070141 Windows 10 and 11 error.

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1. Utilize the Hardware and Devices Troubleshooter

The Hardware and Devices troubleshooter is a slightly hidden one in Windows you’re able to activate with the Command Prompt. Some users have said utilizing that troubleshooter helped them to error fix 0x80070141. You can access the Hardware and Devices troubleshooter like this:

2. Connect Your Mobile to a Different USB Port

There could be an issue with one of your PC’s USB ports. To check if that’s the case, try connecting your iPhone with a different USB slot on your PC. For example, plug your phone’s cable into a USB 2.0 slot instead of a USB 3.0 one.

3. Try a Different USB Cable

A few users who’ve fixed error 0x80070141 have said they needed to change USB cables for connecting their phones. So, closely inspect the condition of your USB cable. If you have an alternative USB cable, try connecting your Apple mobile to your PC with it.

4. Select the Keep Originals Option on Your iPhone

Selecting theDownload and Keep OriginalsiPhone option is one of the most widely confirmed fixes for error 0x80070141. That option will transfer image files in their original HEIC format when selected. You can selectKeep Originalson your iPhone like this:

If this potential solution works, your transferred images will be in the HEIC format, which is not widely supported by Windows software. you’re able to convert your HEIC files to JPG format with thisFreeConvert web app. Click on that app’sChoose Filesoption, select your images, and press theConvertbutton.

An iPhone connected to PC

Alternatively, you’re able to enable HEIC support on Windows by installing HEIF Image Extensions. Open thisHEIF Image Extensionspage and click theGet in Storeapp andOpen Microsoft Storeoptions. SelectGetwithin the HEIF Image Extensions MS Store window.

5. Shorten Long File Titles

Error 0x80070141 can also occur because of overly long file names that exceed length restrictions in Windows. So, try shortening some images or videos with very long file names before attempting to transfer them onto Windows. This is how you may rename the files:

6. Update the iTunes Software

If error 0x80070141 occurs when trying to transfer files with iTunes, make sure you’re utilizing the latest version of that software. You could completely reinstall iTunes to do that, but it’s not necessary to do so. This is how you can check for iTunes updates:

7. Reinstall the Connected Device

A mobile device reinstallation could also feasibly fix error 0x80070141 for some users. You can do that by selecting to uninstall a connected iPhone as follows:

8. Select the Media Device (MTP) Option

Error 0x80070141 can also occur when trying to move or copy files from Android phones to Windows PCs. If you’re an Android mobile phone user, selecting theMedia device (MTP)protocol option could resolve that issue. This is how you may select theMTPoption on an Android phone like this:

9. Utilize Cloud Storage Instead

You don’t have to transfer images and videos from your iPhone to your PC with a USB cable. Instead, try uploading and downloading files from your iPhone to your PC by utilizing cloud storage services such as iCloud. Check out our guide toutilizing iCloud in Windowsfor further details about how you can move files between devices with that cloud storage service.

If you’re an Android phone user, Google Drive will be a better cloud storage option since you’ll already have the required account set up. You can sync files between your PC and mobile with the Google Drive desktop software. OurGoogle Drive for desktop guideincludes full instructions about how to sync files with that software.

The Hardware and Devices troubleshooter command

Transfer All Your Mobile’s Images and Videos Onto Your PC

Many users have fixed error 0x80070141 with the confirmed resolutions covered above. So, there’s more than a good chance one will work for you. Then you can transfer all the image and video files from your mobile phone to your Windows 11/10 PC again.

Transferring photos from your iPhone to a Windows PC is easier than it used to be. Here are five methods to use.

The Hardware and Devices troubleshooter

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