If you recently got one of thebest AT&T phonesbut need to swap numbers or are an existing customer looking for a change, AT&T makes getting a new phone number reasonably simple, especially compared to other service providers. This includes porting an existing number to your AT&T account as well, whether it’s currently held by another carrier or is associated with another AT&T account. Here’s how to get started.
Make sure you’re eligible to change your number
First, ensure your account and cell phone are eligible for a new number. If you’re still within 30 days of your initial activation with AT&T, you can change your number free of charge. If it’s been more than 30 days, you can get a new mobile number, but the company charges a $36 service fee.
Another important thing to be aware of before you switch is that your existing voicemail messages don’t carry over to the new wireless phone number. AT&T recommends that you write down or record existing messages you don’t want to lose track of after the switch.
How to set up an AT&T hotspot on your phone
Give data to your other devices wherever you are
How to change your AT&T phone number online
One of the easiest ways to change your number if you don’t want to visit an AT&T store is through AT&T’s website. To do so:
How to port an existing number to AT&T
If you have an existing number that you want to replace your current AT&T number with, you can do that through the AT&T website. Before you start, ensure your number is eligible for transfer, which you can check throughAT&T’s website. AT&T recommends not canceling your service before transferring your number to ensure uninterrupted phone service. AT&T takes care of that for you during the transfer process.
Also, verify you have your number transfer PIN from the carrier you’re moving the number from before you begin. The process for finding your PIN varies by carrier:
You can then start the transfer process:
What to do after securing a new number
There’s a lot to do after swapping wireless numbers, and you’ll want to integrate your new number immediately. First, tell your business and personal contacts that you made a number change and update your contact information anywhere you share your number online, whether it’s a business website, your email sign-off, or elsewhere.
Next, you’ll update your voicemail. AT&T Wireless doesn’t transfer your voicemail when you’re assigned a new number, so you must create a new voicemail greeting. you may access voicemail through the AT&T Visual Voicemail app for Android or by pressing and holding 1 on the keypad. iPhone users must sync their phone with Apple ID before they can access Visual Voicemail.
Finally,update your user IDwith your number,update your privacy and marketing options, andchange your TXT-2-PAY settingsif you use the service to pay your wireless bill.
Are you thinking of leaving AT&T?
If you’re looking to move a number in the opposite direction, here’s a guide onhow to find your AT&T transfer PIN.
