5 Easy Fixes if Outlook Isn’t Loading in Google Chrome
Despite being an office staple and a handy platform for personal emails, Microsoft’s Outlook has its problems. Outlook not loading in Google Chrome is a common and frustrating issue, but once you know the cause, it can be quick to fix.
If you’re having difficulty opening your Outlook emails on Chrome, don’t worry. We’ll explain why your Outlook inbox isn’t loading in Chrome and explain some simple step-by-step solutions to help fix the problem.
Why Is Outlook Not Loading in Chrome?
There are a variety of reasons why Outlook won’t load in Chrome. If your browser gets stuck on the Outlook loading screen with the blue envelope logo animation repeatedly refreshing on your browser screen, it could be due to the following reasons:
Luckily, all of these Outlook loading issues have easy solutions. We explain how you can fix each issue below.
How to Quickly Fix Outlook Not Loading in Chrome
If you’re after a quick fix so that you can access Outlook in Chrome when it’s not loading, you can delete the browser cookies.Cookies are small files that are sent from websites you visitand stored on your device. These cookies remember your settings and preferences so when you revisit the same webpage the loading time will be quicker.
Unfortunately, cookies tend to corrupt and cause loading issues on websites, which could explain why Outlook isn’t loading in Chrome.
To quickly (but temporarily) fix Outlook when it’s not loading in Chrome, you can tryclearing browser cookies. Here’s how:
Your Outlook inbox should now load in Chrome.
This is a simple, quick, but temporary fix to the Outlook loading problem; without resolving the underlying cause, you’ll have to repeat these steps every time you visit Outlook’s website. To avoid this issue for good, we recommend following the steps below.
1. Restart Your Computer to Fix Any Chrome Glitches
If you’re trying to access Outlook on Chrome on your laptop or desktop computer, it’s worth restarting before trying anything else. Trust us—restarting your computer might save you some time fixing the Outlook not loading in Chrome problem if you try this step first!
There aredifferent ways to restart your computer, and often this reboot can fix a whole host of problems and technical glitches.
2. Clear Google Chrome’s Cache to Update Outlook
Failing the trusty “turn it on and off again” solution, your Chrome browser cache might be to blame for the Outlook not loading issue. Similar to cookies, a browser cache stores various assets from a site—such as images, forms, web scripts, and more—to help a webpage load more efficiently the next time you visit.
The problem with a stored cache, however, is that the saved information can become outdated and cause loading problems. The best solution is to delete the contents of Chrome’s cache.
To remove the entire cache from Chrome, follow these simple steps:
It might take a few minutes while your browser clears your browsing data. The more files Chrome has to delete, the longer it will take to finish.
Once the process is complete, close and reopen Chrome. Reload Outlook’s website to see if the problem has been resolved. it’s possible to learn more about clearing browsing data in our guide onhow to clear cookies and cache in Chrome.
3. Update to the Latest Version of Chrome
If your Chrome browser is outdated by a newer version, it may cause problems with Outlook not loading.
To see if you have a pending update, open Chrome and look at thethree vertical dotsicon in the top-right of the browser. If the icon is colored green, an update was released within the past two days. If orange, an update was released four days ago, and red indicates an update that’s over a week old.
To update Chrome, follow these steps:
It’s important to update your browseras newer versions will include security updates, bug fixes, and new features that will ensure you get the best experience. Updating Chrome to the latest available version may fix your problem of Outlook not loading.
4. Disable Your Ad Blocker for Outlook
If you have an active ad or pop-up blocker extension, then it might be preventing Outlook from loading properly in Chrome. To fix this, you don’t have to disable your ad blocker completely, but you need to make sure it’s not active on Outlook’s website.
To disable your ad or pop-up blocker for Outlook, open Chrome and follow these steps:
Alternatively, you can completely uninstall your ad blocker. Close and reopen Chrome and navigate to Outlook’s website to see if preventing your ad blocker has fixed the loading problem.
5. Activate JavaScript for Outlook
JavaScript can be easily disabled within Chrome. Althoughdisabling JavaScript has its benefits, it can also break websites—such as Outlook.
To check if JavaScript is active, or to reactivate it, for Outlook, follow these steps in Chrome:
Close and reopen Chrome and launch Outlook’s website to see if the loading issue has been resolved.
If Outlook Still Doesn’t Load In Chrome, You May Need to Use a Different Browser
Unfortunately, Chrome is known for having compatibility issues with various programs, including Outlook. If your Outlook emails still aren’t loading in Chrome after trying the above fixes, then you may need to use a different way of accessing your emails.
If you prefer to access Outlook on a desktop, you can try installing a different browser, such as Microsoft Edge. As Microsoft owns and maintains both Edge and Outlook, you shouldn’t run into any compatibility issues. You can also try using the official Outlook app for Windows, Mac, or mobile for a better experience.
Stuck with an empty inbox? Check out these fixes that can help resolve why Outlook isn’t receiving emails.
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